
All our International transactions are handled by the American Credit Card Payment
Gateway Delaware based company ccnow.com of USA . Our online retailer (www.ccnow.com)
does not keep any credit card information/ particulars in their database and the
information is retained only till the execution of the order.
CCNow Inc.
706 Philadelphia Pike
Suite 5B
Wilmington
Delaware 19809
USA
Toll free No. 1-877-CCNow- 77
WWW.CCNOW.COM
How can I verify that CCNow is a reputable firm?
-
Please visit our parent company's website, www.digitalriver.com. CCNow has been
owned by Digital River, Inc. (NASDAQ:DRIV) since 2002, and the platform has been
in operation since 1998.
- Feel free to contact us to ask any remaining questions you may
have about the company or about our services. You can reach us directly via email
or by phone.
Does CCNow use SSL encryption?
Yes; our online shopping cart system, which uses SSL (Secure Sockets Layer) to encrypt
sensitive data, runs in secure mode in the online shopper's browser. While selecting
products and adding them to the shopping cart, the online shopper is in non-secure
mode. Once the checkout button is clicked, the system automatically switches to
secure mode for the remainder of the transaction.
What anti-fraud measures does CCNow use in order to help protect against credit
card fraud and online shopper fraud?
CCNow makes use of many fraud-prevention measures to help protect our clients, however,
not all methods are published.
Some procedures include:
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AVS (Address Verification Service) on all U.S. orders.
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The credit card security code (CVV/CID) is required for all credit card orders.
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As a CCNow client, you can set various options in the "Settings & Options"
screen which provide even greater address verification protection. For example,
you can refuse to ship to online shoppers only within the U.S., the U.S. and Canada,
or ship to all countries. You may refuse to accept alternate shipping addresses.
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Our system sends orders to clients only after the credit card company has reported
a successful authorization to the online shopper's account. This means that by the
time you receive an order from CCNow, the online shopper's card has already been
pre-authorized.
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CCNow encourages our clients to use protective measures when dealing with online
shoppers and shipping products,. Please view our Client Tips page for these useful
suggestions.
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We maintain a "negative file" of online shoppers who have committed fraud
or caused product return problems for our clients in the past. These online shoppers
cannot make a purchase from any CCNow client until they pay for the products that
were ordered.
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Occasionally, an online shopper must complete the
Manual Authorization process.
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Finally: by dealing only with sales of tangible merchandise (physical products that
must be shipped to online shoppers), CCNow avoids the type of sales which are most
vulnerable to credit-card fraud. If an online shopper needs to specify a correct
physical address (to receive shipped goods), then he is much less likely to use
a stolen credit card to place the order.
How are currency conversion rates determined?
CCNow receives quoted rates from its currency partner once a day. These rates include
a calculated value of the costs of hedging, currency conversions and foreign exchange
activities needed to guarantee the rates throughout the life cycle of the transaction.
These guaranteed rates are used to calculate the USD settlements as well as refunds
and exchanges.
Is my credit card and bank account number secure?
All transactions are secured, powered by SSL encryption capable of processing Credit
Card transactions insuring that the information is encrypted before it is transmitted.
We do not disclose your personal information?
We respect your privacy and will not for any reason release your name, street address,
telephone number or e-mail address without your consent. Your particulars may be
used by us only to contact you regarding the status of your order or rare occasional
promotional offers on our range of products.
(All the above information has been taken from the site
www.ccnow.com and is being used here for informational purposes only)